What do I do to personalize an item?
Customizable items are indicated in the listing. If this is the case, you must fill in the comments box with the instructions.
Please pay attention to the order and format the text and dates since we will elaborate it in the same way we receive it.
We cannot be responsible for the grammatical errors that the client sends us.
If you need any further clarification or send me photos, you can do it from our contact section.
I would like you to make me an article that is not in the shop, is that possible?
We love to make personalized orders so do not hesitate to contact us, we will give you a quote and we will put it in the store so that you can make the purchase.
I like an article but I would like to change the type of letter or the text, is it possible?
Yes, contact us and tell us the font or text.
Keep in mind, that the prices are adjusted to the article described so that some changes may affect the price. However, you will always be informed before placing the order.
I need to place an urgent order, is it possible?
Please, tell us what you would like and the date for which you need it and we will do everything possible to help you when time allows.
How do I make the payment?
You have the option of payment by credit or debit card, transfer and paypal.
Once the shipment is made, how long does it take to arrive?
Shipments to Portugal take 48 hours to arrive and the EU usually takes 4-6 business days depending on the place.
I live abroad but I marry in Spain, can you send it there?
Of course, and also the opposite. You just have to tell us the shipping address.
If your doubt has not been resolved in these answers, please do not hesitate to contact us.